Available across the ways customers reach you
A single front-desk experience for missed calls, SMS, and Instagram or Facebook DMs. Connections are configured when their integrations are available.
PawRelay answers the calls and messages you cannot, so you can stay focused on the pets in front of you—not the phone in your pocket.
No card required. Available for groomers in the UK, Australia, Canada and English-speaking Europe.
PawRelay
Your virtual front desk
Customer · Instagram DM
Hi! Could I book Milo for a full groom next week?
PawRelay
Absolutely. What breed is Milo, and which day works best?
PawRelay
I can hold Tuesday at 10:00 or Thursday at 14:30. Which would you prefer?
A missed call is not just an interruption—it can be a groom your diary never sees.
Watch PawRelay qualify an enquiryTry the preview. It collects the pet, service and timing details a groomer actually needs, and adds location when you are on the road.
Milo’s grooming enquiry
Instagram DM · simulated
Continue to see the next helpful question.
An extra pair of paws
Set your services, working hours and calendar preferences once. PawRelay gives every enquiry a friendly, consistent next step.
A single front-desk experience for missed calls, SMS, and Instagram or Facebook DMs. Connections are configured when their integrations are available.
Choose direct calendar booking or have PawRelay send a proposed time for your approval. Mobile groomers can collect a service address first.
Preview automated 24- and 72-hour lead nudges, daily activity summaries, post-appointment review requests and rebooking reminders at four to six weeks.
Simple monthly plans
Solo
$49/month
1 groomer · 150 AI conversation minutes
Start free trialSalon
$119/month
Up to 5 staff · 450 AI conversation minutes
Start free trialMulti-Location
$189/month
Unlimited staff · 1,500 AI conversation minutes
Start free trialEvery plan includes a 14-day free trial with no card required. After your 14-day free trial, choose Solo at $49/month, Salon at $119/month, or Multi-Location at $189/month. Payment checkout will be available once plan products are configured.
Tell us your business name, services, hours and calendar preference. You will see a preview before any channel or calendar connection is made.
Build your PawRelay previewNo setup call needed. Subscriber support is available in the app.